Payment Policy
- To confirm your booking, a minimum of 30% of the total trip cost must be paid at the time of booking.
- The remaining 70% must be paid no later than 30 days prior to the departure date.
- For bookings made within 30 days of departure, full payment is required at the time of booking.
- Failure to adhere to the payment schedule may result in automatic cancellation of the booking, with any deposit paid being non-refundable.
- No refunds will be issued for any services or inclusions not utilized during the trip.
- Bookings are transferable to another person, subject to approval and applicable transfer fees.
Cancellation Policy
Booking amount is strictly non-refundable.
31+ days prior to departure – Deposit is non-refundable, but a credit note (for the remaining paid amount) will be issued for future travel.
30 to 16 days prior to departure – 75% of the total trip cost will be charged. Remaining amount may be given as a credit note.
15 days or less before departure – 100% of the trip cost will be charged as cancellation fees.
Flight or other non-refundable services are subject to the airline/vendor’s cancellation terms in addition to our policy.
Cancellation policy is non-negotiable.
